What We Collect and Why It Matters
We collect information in two ways: what you give us directly and what we receive automatically. Direct data includes your name, contact number, email address, and payment details you enter when depositing via JazzCash, Easypaisa, or Raast. We also collect your account wallet history and any
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identity verification documents you submit. Automatic data includes your device type, browser, IP address, and session activity — this helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties. Payment transaction records linked to JazzCash,
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Easypaisa, and Raast transfers are retained for the period required to resolve disputes and satisfy any applicable legal obligation in eligible regions. Data collected through Raast bank-linked flows is subject to the same retention limits as other payment rails. We process your information only for account
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operation, fraud prevention, and support purposes. Where local law in Pakistan governs data handling, your rights under that framework apply to how we process your information.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.